Terms & Conditions

Gappe is a food and beverage brand operated by Kyusr Foods Private Limited ("Gappe", "we", "us" or "our").

The website provides information about Gappe, our products, locations, events and catering services, career opportunities and other activities.

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, menu items, prices, availability, locations, operating hours, offers and other information may change without prior notice.

Images displayed on the website are for illustrative purposes and actual products may vary slightly.

We reserve the right to correct errors, update information or modify any part of the website at any time.

Where Gappe products are ordered through a third-party platform such as a food-delivery or ordering service, the terms and conditions of that platform may also apply.

Prices, delivery charges, delivery times, availability and cancellation/refund policies for such orders may be determined by the relevant platform.

Gappe is not responsible for services or technical issues caused by third-party platforms.

Information submitted through our website for events, corporate catering or private bookings constitutes an enquiry and does not by itself constitute a confirmed booking.

A booking is confirmed only after the details, availability, pricing and other applicable terms have been agreed upon by Gappe and the customer.

Additional terms relating to a particular event, including payment, cancellation, venue access and minimum order requirements, may apply.

Where online payments are made through the website or a third-party payment provider, payments may be processed by the relevant payment gateway.

Gappe does not store complete card, UPI or other payment credentials unless specifically required and permitted for the relevant transaction.

Our products may contain or come into contact with ingredients that may cause allergic reactions.

Customers with food allergies or specific dietary requirements should inform the Gappe team before placing an order.

While we take reasonable precautions in food preparation and handling, we cannot guarantee that any product is completely free from a particular allergen.

All content on this website, including the Gappe name, logo, trademarks, photographs, graphics, text, designs and other materials, belongs to Gappe or its respective licensors.

You may not reproduce, modify, distribute, commercially exploit or otherwise use our content without prior written permission.

You agree not to:

• Use the website for any unlawful purpose;
• Attempt to gain unauthorised access to the website or its systems;
• Interfere with the operation or security of the website;
• Copy or reproduce website content for commercial purposes without permission;
• Submit false, misleading or fraudulent information; or
• Use the website in a manner that could damage Gappe, its customers or its systems.

Our website may contain links to third-party websites, platforms or social media pages.

These links are provided for convenience. Gappe does not control and is not responsible for the content, privacy practices, availability or policies of third-party websites.

To the extent permitted by applicable law, Gappe shall not be liable for indirect, incidental or consequential losses arising from your use of the website or temporary unavailability of the website.

Nothing in these Terms limits any liability that cannot legally be excluded under applicable law.

We do not guarantee that the website will always be available, uninterrupted or error-free.

We may suspend, modify or discontinue any part of the website temporarily or permanently without prior notice.

We may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after such changes constitutes acceptance of the updated Terms.

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising in connection with the website or these Terms shall be subject to the jurisdiction of the courts having appropriate jurisdiction in Gurgaon, India, unless applicable law requires otherwise.